I’ve been spending some time lately researching ‘minimum connection times’ on various AC flights through several different cities. It was after this research that I actually took note of my flight to Fort Lauderdale this weekend. It was a few days ago that I noticed we had a mere 56 minutes between the arrival of our flight into Montreal and the departure of our flight to Fort Lauderdale. During this brief period we have to hurry through a tunnel, find the US connection area, clear security again, and pass through US Customs and Immigration. I know from my research that the minimum connection time for US flights out of the Montreal airport is 55 minutes. Thank goodness we have that buffer...of 1 minute!!
Based on my experience with the 6pm flight from SJ to Montreal and it’s record for tardiness, I thought I’d get out in front of this situation with a call to AC. It would be easier to change our flights now then to wait till we’ve missed our connection and then have to deal with it. So I made the call, got the usual recording about the higher than normal call volume due to poor weather across the country, was all set to leave a message because I didn’t want to wait for the indicated 21-31 minutes, when my call was transferred to a live agent. So much for the veracity of their recorded messages!
I explained the situation to the agent who checked my file and determined “The system says you’re gonna be fine”. That’s some smart system. How smart remains to be seen!